Terms of service

Welcome to Mentauno. The terms "we," "us," and "our" refer to Mentauno, operated by OOAK GROUP LLC, registered in the US.

Mentauno operates this online store and website, including all related information, content, features, tools, products, and services. Our store is powered by Shopify.

These Terms of Service, together with any policies referenced herein, govern your access to and use of our services. Please read them carefully. By visiting, using, or making a purchase through our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

Section 1 — Access and Eligibility By agreeing to these Terms, you confirm that you are at least the age of majority in your state of residence. You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account. You may not transfer or assign your account to any other person.

Section 2 — Products We make every effort to display our products as accurately as possible. Colors and appearance may vary depending on your screen settings. We do not guarantee that product descriptions or images are completely error-free. We reserve the right to modify, limit, or discontinue products at any time without notice.

Section 3 — Orders By placing an order, you are making an offer to purchase. Mentauno reserves the right to accept or decline any order at our discretion. An order is confirmed only once payment is successfully processed and a confirmation email is issued. All purchases are subject to our Return and Refund Policy at mentauno.com/policies/refund-policy and are intended for personal and household use only. Resale or commercial purchasing is not permitted.

Section 4 — Pricing and Billing All prices are listed in United States Dollars (USD) and are subject to change without notice. The price charged is the price displayed at the time of your order. You authorize us to charge your selected payment method for the full order total including any applicable taxes. We reserve the right to cancel orders containing pricing errors.

Section 5 — Shipping and Delivery Delivery timeframes are estimates only and are not guaranteed. For full details please refer to our Shipping Policy at mentauno.com/policies/shipping-policy

Section 6 — Returns and Refunds All returns and refunds are governed by our Return and Refund Policy at mentauno.com/policies/refund-policy Please review that policy before making a purchase.

Section 7 — Intellectual Property All content on this website including text, images, logos, graphics, and design elements is the property of Mentauno, ARTEKOY LLC, its licensors, or affiliates, and is protected by applicable intellectual property laws. You may use our services for personal and non-commercial purposes only. Unauthorized reproduction, distribution, or modification of our content is strictly prohibited.

Section 8 — Third-Party Tools and Links We may provide access to third-party tools and our website may contain links to third-party websites. These are provided as-is and we are not responsible for the content, accuracy, or practices of third-party sites. Access to third-party sites is at your own risk.

Section 9 — Shopify Platform Mentauno is powered by Shopify. All purchases are made directly with ARTEKOY LLC. Shopify is not responsible for any aspect of the transaction between you and our store.

Section 10 — User Conduct and Prohibited Uses You may not use our services for any unlawful, abusive, fraudulent, or harmful purpose. Prohibited conduct includes but is not limited to violating any applicable law or regulation, transmitting harmful or malicious code, impersonating any person or entity, and interfering with the security or integrity of our services. Violations may result in immediate termination of access.

Section 11 — Privacy Your use of our services is subject to our Privacy Policy at mentauno.com/policies/privacy-policy By using our services, you consent to the collection and use of your information as described therein.

Section 12 — User Feedback Any feedback, suggestions, or ideas you submit to us may be used by Mentauno without restriction or compensation. By submitting feedback, you confirm you have the right to do so.

Section 13 — Errors and Corrections We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted, and to cancel orders affected by pricing or product errors.

Section 14 — Disclaimer of Warranties Our services and products are provided as-is and as-available, without warranties of any kind, express or implied, to the fullest extent permitted by applicable law. We do not warrant that the services will be uninterrupted, error-free, or free of harmful components.

Section 15 — Limitation of Liability To the fullest extent permitted by applicable law, ARTEKOY LLC, Mentauno, and their officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the services or any products purchased through them, even if advised of the possibility of such damages.

Section 16 — Indemnification You agree to indemnify and hold harmless Mentauno, ARTEKOY LLC, Shopify, and their respective affiliates from any claims, liabilities, damages, costs, and expenses including reasonable legal fees arising from your violation of these Terms or your use of our services.

Section 17 — Termination We may terminate or suspend your access to the services at any time without notice. Obligations and rights that arose prior to termination will survive.

Section 18 — Severability If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Section 19 — Entire Agreement These Terms, together with our Privacy Policy, Return and Refund Policy, and Shipping Policy, constitute the entire agreement between you and Mentauno and supersede all prior agreements regarding their subject matter.

Section 20 — Assignment You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign these Terms freely.

Section 21 — Governing Law These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. For customers residing in the United States, nothing in these Terms limits any rights you may have under applicable mandatory consumer protection laws of your state of residence.

Section 22 — Changes to These Terms We may update these Terms at any time by posting the revised version on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.